Last Updated: September 16th, 2023
Please read our No-Refund and No-Return Policy carefully before purchasing any products or services from TradersQue.
By purchasing products or services from TradersQue, you agree to be bound by this No-Refund and No-Return Policy.
Digital Products
All digital products, including but not limited to eBooks, software, and digital downloads, are final sales. We do not offer any refunds or returns for digital products once they have been successfully delivered to the customer.
Merchandise
All sales of physical merchandise, including but not limited to apparel, accessories, and equipment, are final. TradersQue does not offer refunds or returns on any merchandise unless it arrives damaged or defective. In such cases, the defective merchandise may be exchanged for an identical product.
Duplicate Orders
In the event that a customer places a duplicate order by mistake, TradersQue does not provide a refund automatically for the duplicate order. However, customers may contact our Customer Service Department within 72 hours of placing the order to discuss alternative options which may be available.
Exceptions
TradersQue reserves the right to modify this No-Refund and No-Return Policy at any time, effective upon posting an updated version on this website. Customers are encouraged to periodically check this page to stay informed about changes to this Policy.
Contact Information
For questions or concerns regarding this No-Refund and No-Return Policy, please contact us at: [email protected]
By proceeding with your purchase, you acknowledge that you have read, understood, and agree to be bound by this No-Refund and No-Return Policy.